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taedingo
Rank: Total Noob


Joined: 27 Dec 2004
Posts: 2

PostPosted: Mon Dec 27, 2004 11:33 am    Post subject: Payment Issues Reply with quote

I keep trying to subcribe here...but every time, i get rejected, i don't have an ugly bank history, my account has plenty of money in it, my information is all correct, but niether the check, or a card works :/ the only thing i can see on the list of reasons that would apply to me, is living in an area with a high fraud risk...and if thats the reason, this totally sucks. any alternate ways to pay?
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Tue Dec 28, 2004 6:05 am    Post subject: Re: Payment Issues Reply with quote

taedingo wrote:
I keep trying to subcribe here...but every time, i get rejected, i don't have an ugly bank history, my account has plenty of money in it, my information is all correct, but niether the check, or a card works :/ the only thing i can see on the list of reasons that would apply to me, is living in an area with a high fraud risk...and if thats the reason, this totally sucks. any alternate ways to pay?


You'll need to call up CCBILL customer service and find out why you're credit card was rejected. They may be able to help you figure out if you're having problems just filling out the form.

Toll Free 888.906.0666

If you're still having problems, feel free to email me and we can discuss alternatives.
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Valkyre
Rank: Casual


Joined: 17 May 2004
Posts: 13

PostPosted: Mon Jan 03, 2005 8:13 am    Post subject: Reply with quote

I got a question about payment.. My Credit Card that I used to sign up with expired last year (december) And there is noway for me to change to the new card on CCBILL. So will that mean I gotto sign up again and have to wait a whole new month to get to the loyal members pages ?
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Mon Jan 03, 2005 8:38 am    Post subject: Reply with quote

Valkyre wrote:
I got a question about payment.. My Credit Card that I used to sign up with expired last year (december) And there is noway for me to change to the new card on CCBILL. So will that mean I gotto sign up again and have to wait a whole new month to get to the loyal members pages ?


No. You don't. If it is changing credit card information, you won't have to wait a whole month. Please email me using the membership support email address. I can help you with renewal and loyal member status.

-R
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taedingo
Rank: Total Noob


Joined: 27 Dec 2004
Posts: 2

PostPosted: Thu Jan 06, 2005 12:59 am    Post subject: Re: Reply with quote

they couldn't really help me x.x
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Thu Jan 06, 2005 6:23 pm    Post subject: Re: Reply with quote

taedingo wrote:
they couldn't really help me x.x


Hello. I sent you an email about alternative payment methods using snail mail. Check your email.

-R
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Silversteel
Rank: Total Noob


Joined: 07 Jun 2005
Posts: 2

PostPosted: Tue Jun 07, 2005 12:30 pm    Post subject: Reply with quote

Well it seems as if CCbill doesnt like me. I am also rejected by their form and they dont answer to my e-mails.

Would be nice if u could help me

Greets Silversteel
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Ronald
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Joined: 18 Oct 2003
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PostPosted: Tue Jun 07, 2005 5:02 pm    Post subject: Reply with quote

Silversteel wrote:
Well it seems as if CCbill doesnt like me. I am also rejected by their form and they dont answer to my e-mails.
Would be nice if u could help me
Greets Silversteel


Hello. You can contact CCBILL directly using their toll free 800 number:

CCBill's Toll Free Number (Live 24 hrs): 1-888-906-0666

Speak to a live person for help regarding signing up.

Also- we take mail order payments as well. So if you're interested in sending in payment snail mail- drop us a line.
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Silversteel
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Joined: 07 Jun 2005
Posts: 2

PostPosted: Wed Jun 08, 2005 1:35 am    Post subject: Reply with quote

Thx for the number put CCbill just mailed me and said that they dont bill Bank Accounts from outside the US. I dont have a creditcard so is there maybe anothe way to pay you? Maybe transfering the fee for a year to your bank accounts in advance?
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"Austria a lil country next to swiss and germany with lots of mountains and the total lack of kangaroos!"
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Ronald
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Joined: 18 Oct 2003
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PostPosted: Tue Jun 14, 2005 12:00 pm    Post subject: Reply with quote

Hey Silversteel!

Glad we took care of your alternative payment method problem. The Western Union method worked out pretty well. Was fast.... faster then snail mail.

Hope you're enjoying the site!

Thanks again!

-R
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real_headhoncho
Rank: Total Noob


Joined: 27 Mar 2005
Posts: 1

PostPosted: Thu Jun 23, 2005 3:39 am    Post subject: E-mail reminder about being billed quarterly? Reply with quote

Just a note... when we get billed for our subscriptions, maybe you should send out a e-mail reminder that we ARE being billed. I just checked my card tonight and saw this "weird" charge that I had no idea what it was about, and was freaking UNTIL I remembered it was for Vixine.
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Ronald
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Joined: 18 Oct 2003
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PostPosted: Thu Jun 23, 2005 4:26 am    Post subject: Re: E-mail reminder about being billed quarterly? Reply with quote

real_headhoncho wrote:
Just a note... when we get billed for our subscriptions, maybe you should send out a e-mail reminder that we ARE being billed. I just checked my card tonight and saw this "weird" charge that I had no idea what it was about, and was freaking UNTIL I remembered it was for Vixine.


Unfortunately, CCBILL does not send out email reminders. People should know that they're on a subscription service when they signup. It should state on the credit card statement the company name. And if you go to ccbill's support page as listed in the members area, you can look up information for your subscription.

I'll put in a suggestion box for ccbill to see if they can provide that as an option for subscribers on their support page or something to enable/disable.


-R
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BenjaminHayden
Rank: Total Noob


Joined: 04 Oct 2005
Posts: 7

PostPosted: Wed Oct 05, 2005 12:03 am    Post subject: Reply with quote

Ronald wrote:
Hey Silversteel!

Glad we took care of your alternative payment method problem. The Western Union method worked out pretty well. Was fast.... faster then snail mail.

Hope you're enjoying the site!

Thanks again!

-R


Since you are now taking alternative payment methods to join for membership, dose that mean you are now taking money order payments for membership? If so, could you please post a mailing address so I can mail you my membership payment.
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bittenhard
Rank: Artist


Joined: 13 Apr 2006
Posts: 42

PostPosted: Thu Apr 13, 2006 4:38 am    Post subject: Western Union? Reply with quote

I cant pay by phone nor bank because I don't live in the United States and the sign-up doesn't accept my card.
I'm really interested in signing up though. How do I sign up using Western Union? My country does have such services but I'm not sure how to go about it.
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Thu Apr 13, 2006 7:26 am    Post subject: Re: Western Union? Reply with quote

bittenhard wrote:
I cant pay by phone nor bank because I don't live in the United States and the sign-up doesn't accept my card.
I'm really interested in signing up though. How do I sign up using Western Union? My country does have such services but I'm not sure how to go about it.


Hello. I sent you email about the WU payment info.

-R
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bittenhard
Rank: Artist


Joined: 13 Apr 2006
Posts: 42

PostPosted: Fri Apr 14, 2006 6:16 pm    Post subject: Reply with quote

Yeah, I'm sure i'll be paying for a membership. Smile So where do I send the money?
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tchebio
Rank: Total Noob


Joined: 14 Sep 2006
Posts: 1

PostPosted: Thu Sep 14, 2006 1:15 pm    Post subject: Reply with quote

I'm sorry, my english is not good, but I'll try!
I don't live in US (I'm from Brazil), and I don't have a card.
Do you have another way to make the payment?
My interest is only Quest for Fun, so I just want a short-time membership, just to see the issues completed at this moment.
Thanks for the attention!
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majinjago
Rank: Total Noob


Joined: 28 Dec 2006
Posts: 2

PostPosted: Thu Dec 28, 2006 10:44 pm    Post subject: Re: Western Union? Reply with quote

Ronald wrote:
bittenhard wrote:
I cant pay by phone nor bank because I don't live in the United States and the sign-up doesn't accept my card.
I'm really interested in signing up though. How do I sign up using Western Union? My country does have such services but I'm not sure how to go about it.


Hello. I sent you email about the WU payment info.

-R


Hi, Im from Mexico and Im really interested in joining Vixine. Can you send me an email to check the alternative payment options.
Bye the way,I think you should make it easier on people from other countries to sign up...You are really missing a lot of potential subscribers with this kind of issues.
Thanks in advance
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the_jonath
Rank: Total Noob


Joined: 05 Jan 2007
Posts: 5

PostPosted: Mon Jan 08, 2007 11:58 am    Post subject: WU alternative Reply with quote

I'm having the same problem with my card, get rejected all the time.

I was wondering if you could mail me the WU alternative. Thanks
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Mon Jan 08, 2007 6:24 pm    Post subject: Re: WU alternative Reply with quote

the_jonath wrote:
I'm having the same problem with my card, get rejected all the time.

I was wondering if you could mail me the WU alternative. Thanks


I already sent you email. Did you get it?
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the_jonath
Rank: Total Noob


Joined: 05 Jan 2007
Posts: 5

PostPosted: Mon Jan 08, 2007 10:09 pm    Post subject: ^pst Reply with quote

nope i didn't, can you try sending it to [edit: email removed], i know you don't accept hotmail account, but that's the one i'm using the most
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Despojo
Rank: Total Noob


Joined: 04 Sep 2008
Posts: 1

PostPosted: Thu Sep 04, 2008 10:39 am    Post subject: Reply with quote

Hi, I wanted to join Vixine but I'm from Mexico, so I can't use my card well. I wanted to know if you accept Paypal?
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Sat Sep 06, 2008 12:45 am    Post subject: Reply with quote

I sent you email despojo.
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joneleth
Rank: Total Noob


Joined: 06 Sep 2008
Posts: 9

PostPosted: Sun Sep 07, 2008 5:17 am    Post subject: Membership Type & Payment Method Reply with quote

Hi,
i have question about membership type and payment method. Few sentences before. Actually i found vixine.com and your comics from some torrent, i know its not nice, still after all it makes me sign that this web and comics even exists. And i really enjoy that issues, because it has really good story for this kind of pornfable comics. So i started to gather some information about. And after i saw on youtube.com videos how the lizard Zandria rising, i decided to join in by the phrase "If you like it, buy it." But still iam a person which never joining community, as i play for a long time WoW i never posted even one reply in forum and always leaved the guilds (maybe iam a natural born lone wolf Very Happy ) . So i want to try now only the 1 Week Trial for $10. So my first question is, it gives me access to all content (like animated wallpapers, i am really curious about it), except some Updates for LOYAL MEMBERS? It means if i will join and few days after there will be new page of maybe Reckless Fur, i will not have access for this new page, but i will have access to pages before this one? Next question is, after the 1 Week Trial if i will want to stay i have to pay for Month or maybe i can pay after month or two of nonaccess next $10 for 1 week? And last question is about payment method, because iam from europe and i dont have credit card, so is there some other possibility how to pay (because in our country you dont need credit card for internet transaction in here, this is able by solvent card, but not to other countries?

PS: My english isnt so good, so i hope i wrote it all good enough.
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Serena
Official Artist


Joined: 09 Jan 2004
Posts: 197

PostPosted: Sun Sep 07, 2008 5:46 am    Post subject: Reply with quote

Hi Jone, where are you from? Smile
We're from Europe too!
Don't worry, Ronald will answer all your questions soon, meanwhile, thanks for the kind words and for linking the animated desktop wallpapers (they are for every member, not only loyal, or so I believe...).
That was my idea since when I saw that animated desktop wallpapers worked on Windows XP.
Just I'm not sure Vista still supports that feature.... o.o
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joneleth
Rank: Total Noob


Joined: 06 Sep 2008
Posts: 9

PostPosted: Sun Sep 07, 2008 8:55 am    Post subject: Reply with quote

Hi Serena,
iam using XP (Vista r still only marketing stroke of mr. Bill Gates Very Happy ). To question, iam from Czech Republic, small country in the middle of europe, full of beautiful inconstant woman and thievish people Very Happy . And i hope there will be some possibility how to pay without credit card. If iam right you r coloring your stuff. So great work!

BTW if iam talking (writing) with one of creators, where come the idea about Zandria, because dragonkind, mouse, cat and fox r usual furry characters, but not a classical lizard. After all, Zandria char. is first lizard char. i met.

PS: About that animated wallpapers iam really really curious.
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Serena
Official Artist


Joined: 09 Jan 2004
Posts: 197

PostPosted: Sun Sep 07, 2008 2:35 pm    Post subject: Reply with quote

Czech Republic? How cool... it's a beautiful and fascinating land. I am also writing http://www.BloodySugar.com comics that are set near Prague in 1899...
East European history is fascinating. I am gathering tons of informations about history, fashion, national heroes, popular stories... Not only about Czech Republic but also Albania, and past political geography (Bohemia, Wallachia and more...).
Speaking of Albania, I found very inspiring the story of Gjergj Kastrioti Skanderbeg, the national hero who fought and overwhelmed the turks many times.
About Zandria... well I love pets but I'm also a huge fan of reptiles: snakes, lizards (that I keep on saving from my cats claws!!!) and of course iguanas. I also had an iguana once.
They are beautiful and fascinating creatures, they seem crusted in jewels. So I choose to create a white soft mouse because they're really cute with their small red eyes (even if there's brown, reddish and blackish mice too); a siamese cat for the elegance and the nasty temper, lika Alma is...
and finally something scaly, not mammal with unusual colors and exotic appereance.
An iguana from the deserts seemed a good choice after a mouse from the mountains and a siamese cat frome the sea! Very Happy

Feel free to ask anything more!
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Sun Sep 07, 2008 10:58 pm    Post subject: Re: Membership Type & Payment Method Reply with quote

Hi Joneleth.

As you know Vixine is about 5+ years old. People have been paying membership for past 5 years for quite some time now. So for somebody to join for $10 and get access to all 5 years worth of material immediately is not so far.

However, there is ALOT of content to view when you do join the first month. This is what you get as a Trial/first Month membership:

Access to QFF issues 1, 3, 4, 5, 6, 7. VixineClassic 5galleries. All the Pinups,Wallpapers,Downloads,Sketches,Games.

Once you are a "loyal member" which means you are with the site for more then 30days, you get access to Loyal Members content, such as QFF issue #2, ALL the RecklessFur, and All the bonus short stories.

If you join on a trial (10days and then you stay for 30 more days) you become loyal within the 30days starting from your trial (10+20 days).

This question has been answered before in previous postings. But I forgot which thread they're on. Smile

As for payment method, I will contact you on your forum email and arrange for alternate payment methods- if you can't use the CCBILL payment processor. Such as Checks, Money Order, WesternUnion, MoneyGram, or Paypal.

-R
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joneleth
Rank: Total Noob


Joined: 06 Sep 2008
Posts: 9

PostPosted: Mon Sep 08, 2008 1:49 am    Post subject: Reply with quote

2 Serena: Iam curious, you was in Czech Republic also in Prague too? Actually iam from Prague, and truth the old town (especially near Prague Castle & Vyšehrad - i dont know if there is some translation, maybe Highcastle) has the vampire atmosphere, really huge at the night and when you r going alone. So really interesting and good choice for BloodySugar. BloodySugar is a different project which has nothing to do with vixine.com (except artists) i guess. I like the vampire stories, but not vampires themself. Still first vixine.com then maybe BloodySugar. About Gjergj Kastrioti Skanderbeg, its first time i hear his name. But i dont know, still interesting and heroic stories from our land are actually about our past kings from middle age, which were Germans. There is only a few legends about the first Slavonian kings, but nothing much special.

Thanks for full-range answer about Zandria and other chars too. So Alma is a siamese cat. Interesting that you like cats, mouses and lizards too, especially mouses Very Happy . In truth i hate dragons from legends and iam neutral about normal lizards. I had never liked furry dragons and draconians, but as i wrote, i never saw a normal lizards like Zandria before Rolling Eyes . And still one thing, can you post some more accurate informations about chars. There isnt much about these 3 heroines on vixine.com. But how old they should be? And their height & weigh...

PS: Nice talking (writing) with you. Razz

2 Ronald: I understand, thats why iam asking, so is it possible to become loyal mamber if i will join the trial and later pay for 1 month. Or it must be 30 days in row without pause?
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Ronald
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Joined: 18 Oct 2003
Posts: 3670

PostPosted: Mon Sep 08, 2008 2:04 am    Post subject: Reply with quote

joneleth wrote:
Ronald: I understand, thats why iam asking, so is it possible to become loyal mamber if i will join the trial and later pay for 1 month. Or it must be 30 days in row without pause?


We generally give people a grace period of 30 days to continue membership. Otherwise- it becomes 'cheating' sort of. Some people join and quit wait 6 months and want to take everything that was posted in the past 6 months. So hopefully you will be able to join without pause.

-R
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